FAQ

Frequently Asked Questions

Vegan Friendly Most colours are 100% vegan (excl. Ivory Black).
US Shipping DDP Service: No surprise customs fees on delivery.
Ethical Sourcing We use 100% Synthetic Mica for all shimmer shades.

Pans or Tubes?

Pans are ideal for travel and sketching on the go. Tubes are the best choice for studio work where you need to lay down large amounts of vibrant colour quickly.

Do half pans contain more paint than pots?

This depends on the specific gravity of each pigment. Because every pigment has a different density, there may be slight variations in volume between a half pan and a pot for the same colour.

How are customs fees handled for Europe?

On this website, fees are handled by the shipping provider (Royal Mail). If you prefer fees to be included at checkout, please visit our Etsy Shop.

Why is there a Proposition 65 warning?

All Jackman's watercolours carry this warning due to trace amounts of the preservative DMDMH, which prevents mould. While it can release minute amounts of formaldehyde, the levels are extremely low and safe for artistic use.

Certified Safe: All paints are fully ASTM D4236 compliant, meaning they have been independently reviewed for health hazards and are properly labelled for safe use.

Where else can I buy your materials?

You can find us on Etsy, eBay, and Amazon, as well as select physical locations like Patching's Art Shop. View our full list of trusted stockists here.

Have a different question? Contact our team.