FAQ

Frequently Asked Questions (FAQ) | Jackman's Art Materials {/* IMPORTANT: Update this! */}

Frequently Asked Questions (FAQ)

Are your watercolours Vegan?

All our Finest Professional Watercolours are Vegan friendly apart from Ivory Black due to the nature of the pigment.

Do you ship to the US?

Yes, we do ship to the US, and we also ship everywhere else in the world!

Is your mica ethically sourced?

Yes, we only use Synthetic Mica pigments.

Do half pans contain more paint than pots?

This all depends on the specific gravity of each individual colour. As each pigment has a different density, there can be slightly more or less paint in a half pan compared to pots.

Pans or Tubes?

Pans are best for traveling, but tubes are best for when you want large amounts of colour quickly.

Are customs fees included for shipment to Europe?

No, we don't currently handle customs fees; they are taken care of by our shipping provider (usually Royal Mail). If you would like customs fees included, our Etsy shop includes customs fees. Please message us if you need any further help with this question.

Can I buy your products anywhere else?

Currently, you can buy our products online from our Official Website, Etsy, eBay & Amazon. Our products are also available from select physical stores, such as Patching's Art Shop. You can see a list of our trusted stockists on our Find a Retailer page.